Hotel Metropol & Spa Zermatt, Zermatt ➤ Reviews, Rooms & Prices 2024

Book on our site

Up to 10% less

than Booking.com

Key details

About the Hotel

Matterstrasse 9, Zermatt, Switzerland, 3920

Hotel Metropol & Spa Zermatt is located in the car-free resort of Zermatt, surrounded by the breathtaking Swiss Alps, including the iconic Matterhorn. The hotel combines modern amenities with traditional Swiss hospitality, offering a comfortable stay. Guests enjoy convenient access to over 248.5 miles of hiking and skiing trails as well as a stunning spa with mountain views. The property caters to families and offers a range of wellness services to promote relaxation and well-being.

Location

Zermatt is located in southern Switzerland, easily accessible from international airports in Zurich, Geneva, and Milan. Guests can reach the hotel via a short train journey from Brig, which provides picturesque views through the Vispertal valley. Upon arrival in Zermatt, a complimentary transfer service is available from the train station or taxi stand. The hotel is positioned just 0.5 miles from the Zermatt train station, ensuring convenient travel for guests.

Rooms

Each guestroom at Hotel Metropol & Spa Zermatt is a newly renovated non-smoking room equipped with modern amenities. Features include comfortable bedding, free Wi-Fi, and amenities like minibars and safes. Guests can select from various room types, including options with balconies that offer views of the Matterhorn. The hotel also provides additional comforts such as bathrobes, hairdryers, and climate control.

Eat & Drink

The hotel serves an extensive buffet breakfast, which includes an organic corner to cater to various dietary needs. For dinner, guests can indulge in regional specialties crafted by the hotel's chefs, with options for half-board arrangements. The dining area offers a cozy atmosphere with beautiful mountain views, enhancing the culinary experience. A la carte selections ensure that guests have diverse choices for their meals.

Leisure & Business

Hotel Metropol & Spa features a comprehensive wellness area equipped with a sauna, steam bath, jacuzzi, and swimming pool, all providing unique views of the Matterhorn. A fitness room is available for guests looking to maintain their workout routines. For those interested in relaxation, various massage and treatment options can be booked for an additional fee. Free Wi-Fi is accessible throughout the hotel to accommodate business and leisure travelers.

“The hotel's location offers a serene escape just a short walk from the lively streets of Zermatt, making it the perfect blend of tranquility and accessibility.”view full review

View hotel on map

“Excellent service and stunning Matterhorn views!” view full review

Top location:Highly rated by recent guests(9.3)

Check-in/Check-out

from 15:00-21:00

from 07:00-11:00

Amenities

No parking available.

Wireless internet is available in the entire hotel for free.

Other information

The hotel Metropol & Spa Zermatt provides visitors with a free full breakfast.

Maximum capacity of extra beds in a room is 1.

Pets are not allowed.

English, German, Spanish, Italian, Portuguese, Polish

Year renovated:2006

Number of floors:4

Number of rooms:11

Former name

Metropol Hotel

View all

Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Queen Suite

Max:

2 persons

25 m²

Bed options:

1 Double bed

Coffee machine

Heating

room details

Check Prices

Standard Room

Max:

2 persons

19 m²

Bed options:

2 Single beds

Coffee machine

Heating

room details

Check Prices

Riverside Single Room

Max:

1 person

15 m²

Bed options:

1 Single bed

River view

Coffee machine

Heating

room details

Check Prices

Show all roomsLess

Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

A list of all available modes of transport

City Center

Zermatt700 ft

Airports

Sion (SIR) 47.8 mi

Agno (LUG) 100.5 mi

Train

Zermatt railway station1400 ft

Train400 ft

Bus

Bus stop 7.3 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Relaxing Pool Experience

The swimming pool offered a stunning view of the Matterhorn, making our time there incredibly relaxing and memorable.view full review

Delicious Breakfast

Breakfast was a highlight with a well-curated selection of fresh and healthy options that set a great tone for the day.view full review

Cozy Spacious Rooms

The rooms were spacious and cozy, featuring a lovely balcony that provided an inviting space to unwind.view full review

Invigorating Sauna

I thoroughly enjoyed the sauna facilities, which added a perfect touch of relaxation after a day of exploring.view full review

General

No smoking on site
Wi-Fi
No parking
Safe deposit box
No pets allowed
Baggage storage
Ski storage
Elevator
Currency exchange
Key card access

Sports & Fitness

Fitness center
Ski school
Hiking
Cycling
Tennis court
Golf course
Table tennis

Services

Free shuttle service
Room service
Housekeeping
Laundry
Stores/Commercial services

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Packed lunches
Special diet menus

Business

Fax/Photocopying

Children

Cribs
Children's play area

Spa & Leisure

Seasonal indoor pool
Heated swimming pool
Beach umbrellas
Sun loungers
Sun terrace
Garden area
Spa & wellness center
Sauna
Turkish bath
Jacuzzi
Massage
Pool with view

Room features

Mini-bar
Sitting area
Terrace
Garden furniture
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

Matterstrasse 9, Zermatt, Switzerland, 3920

Map view

street view

Matterstrasse 9, Zermatt, Switzerland, 3920

City landmarks

ZermattSwitzerland

The Matterhorn

1.2 mi

Sunnegga

1.5 mi

Church

Kapelle Winkelmatten "Zur Heiligen Familie"

1.2 mi

Moosstrasse

Gorner Gorge

1.1 mi

Amusement & Theme Parks

Forest Fun-Park Zermatt

4200 ft

Ski Area

Wolli park for beginners Sunnegga

1.4 mi

Church

Kapelle Blatten "Maria Rosenkranzkonigin"

1.0 mi

Beach

Leisee

1.6 mi

Garden

Ricola Herb Garden

1.3 mi

Garden

Dossen Glacier Garden

2.0 mi

Beach

Grunsee

2.0 mi

Church

Kapelle Riffelberg "Bruder Klaus"

2.1 mi

Ski Area

Gornergrat

3.1 mi

Bridges

Hangebrucke

2.0 mi

Zmutt Glacier

1.9 mi

Zmutt

1.9 mi

Nearby

Museums

Matterhorn Museum

1200 ft

Cemetery

Mountaineer's Cemetery

1200 ft

Church

St Peter's English Church

1300 ft

Bridges

Photopoint Kirchbrucke bridge

1100 ft

Church

Parish Church of St. Mauritius

900 ft

Bahnhofstrasse

Walk of Climb

1100 ft

Hinterdorfstrasse 25

Hinterdorfstrasse

700 ft

Stellisee 3920 Zermatt

Stellisee

1400 ft

Hohbalmen

1600 ft

Castor Mountain

1600 ft

Seilerwiesenstrasse 9

Obere Matten playground no. 1

900 ft

Murmeli Brunnen

1000 ft

Triftbachstrasse 7

Bergfuhrerdenkmal

1000 ft

Denner Partner

1500 ft

Restaurants

Snowboat

300 ft

Vispastrasse 20

Ristorante Vieux-Valais da Nico

800 ft

Hofmattstrasse 16

Chalet da Giuseppe

300 ft

Vispastrasse 26

Parnass Restaurant

600 ft

Vispastrasse 4 Hotel Parnass

Fuchs Bistro and Bakery

500 ft

Getwingstrasse 24 3920 Zermatt

Le Gourmand

800 ft

Hofmattstrasse 7

L'Atelier Grandsire

600 ft

Getwingstrasse 20

Harry's Ski Bar

500 ft

Hinterdorfstrasse 53

Cafe Serac

900 ft

Hofmattstrasse 7

Walliserkanne

1400 ft

32 Bahnhofstrasse

Reviews and Ratings

Feedback from previous guests about their experience.

82%

liked the hotel and would stay again

Great view

Friendly staff

Limited dining options

Room not as spacious as expected

8.2/10

Great

Rooms

7.7

Location

9.3

Service

9.0

Dining

7.3

Jonathan

United States of America, November 2023

8.2/10

I had a lovely stay at the hotel, with amazing views of the Matterhorn right from my terrace. The room was a bit small for our family of three, but the connecting rooms made it convenient for us and the mealtime view was spectacular. The service was exceptional, making us feel like family. The location was perfect, close to everything but quiet. The dining was decent, with a good spread for breakfast. Overall, a great value for the money.

Rooms

8.0

The terrace overlooking the Matterhorn was simply stunning, great for sunbathing and enjoying meals. The connecting rooms were convenient for our family of three.

Service

9.0

The staff was incredibly friendly and went above and beyond to make our stay memorable. They made our children feel right at home.

Location

9.0

The location was excellent, quiet yet close to all the attractions and just steps away from the Sunnegga lift.

Dining

7.0

The dining experience was decent, with a varied spread for breakfast including cold meats, cheeses, and cooked-to-order eggs.

Facilities

8.0

The hotel offered all the essential facilities we needed for a comfortable stay.

Walter

United States of America, August 2023

8.0/10

I had a cozy stay at the hotel. The rooms, while a little dated, created a sort of privately linked suite at one side of the hotel. Though the basic toiletries provided were just ok, if we had known suites were available, we would have preferred the extra space.

Rooms

7.0

The rooms formed a nicely linked suite on one side of the hotel, albeit a bit dated. Basic toiletries were provided.

Service

9.0

The service was exceptional; the staff were super friendly and nice. They went above and beyond, creating a lovely table arrangement for dinner and surprising us with free champagne and a delicious birthday cake.

Location

9.0

The location was superb, just 30 steps from the Sunnegga lift. We enjoyed a fabulous view of the Matterhorn from our room and could easily walk to the ski lift, shops, supermarket, and restaurants.

Dining

8.0

Dining always got our day off to a good start, especially with the view of the Matterhorn from the restaurant. The spread was decent, offering a variety of options including local products.

Facilities

7.0

The facilities were adequate, though not particularly luxurious. The pool area and dining options were enjoyable.

Henry

United States of America, August 2023

8.6/10

I loved my stay at the hotel! The rooms were spacious, clean, and with a great view, but I wish I had known that suites were available for more space. The service was top-notch, with kind and friendly staff who made us feel very welcome. The location was perfect for what we needed after a day of skiing, quiet and offering a fabulous view of the majestic Matterhorn. Dining was abundant and delicious, with a wide variety to cater to all tastes. Overall, a fantastic experience with just a few minor drawbacks.

Rooms

8.0

The rooms were nice and comfortable, offering a great view.

Service

9.0

The service was exceptional, with cheerful and welcoming staff who were always there to assist with a smile.

Location

10.0

The location was fabulous, with our room overlooking the Matterhorn, offering a breathtaking view.

Dining

7.0

Dining was fine, with a good selection of foods in a beautiful setting with views of the Matterhorn and Zermatt.